Scroll down to Your Phone Companion and select Don't optimize. Open Android Settings > Apps & notifications > App info > Your Phone Companion > Advanced > Battery > Manage Battery Usage > Battery optimization. Here's how to turn it off based on which companion app you have: We recommend turning it off for the companion app on your Android device (either Your Phone Companion or Link to Windows). Open the Your Phone app and set up Calls again.įor some Android devices, your Battery Optimization settings may interrupt your connection. Make sure your Android device is not on the list.

If there's another entry for your Android device, make sure you unpair it, too, by following steps 2-4. Select your Android device from the list. Select Start > Settings > Devices > Bluetooth & other devices. Next to the paired device that you'd like to change, tap Settings. Tap Connected devices > Connection preferences > Bluetooth. If you’re still unable to use Calls, make sure the Your Phone app on your PC is closed, then do the following: The connection process should now be complete, and you’ll be able to use the Calls feature. You should see notifications on both your Android device and Windows 10 PC. Locate the name of your PC in this list and tap on it. Tap and hold the Bluetooth icon.Ī list of nearby devices will be displayed. Swiping downwards from the top of your screen to reveal the Android Notification panel. From your Android device, try to connect your devices manually by: Your Android device and PC may have failed to automatically connect via Bluetooth. If calling still isn't working, continue on to additional troubleshooting below. To do this, swipe downward from the top of your screen to reveal the Android Notification panel, tap the Bluetooth icon to turn it off/on. If none of above work, please reboot your PC. To do this: right click the Action Center icon on the taskbar, select Focus Assist, then Off. There are a few common issues that can prevent calling from working.

Bluetooth incoming call alert